AI Support packages

A dedicated AI agent for your business. Backed by a Springfield phone line.

Most AI products throw a chatbot on a website and disappear. Springfield AI Cloud staffs the agent the way a payroll service staffs a bookkeeper. We build it on your documents, train it on your voice, and stand behind it with people who pick up the phone when the agent should hand off.

What a Springfield AI agent actually does

Four jobs cover the work most small teams want their first hire to handle. Your agent runs all four from day one and gets sharper at each as it watches real conversations move through.

Inbox triage

Drafts replies in your voice, surfaces the threads that need a human, archives the ones that do not.

Front desk

Answers the questions every visitor asks before they ever talk to staff. Hours, prices, what is in stock, who handles what.

Followups

Closes the loop after every customer interaction. Quotes, appointment confirmations, the second nudge a week later.

Internal search

A private agent that knows your manuals, contracts, and ops docs. Anyone on staff can ask it instead of digging.

Three packages, all backed by the same support line

Pricing depends on the integrations you need and how much weekly tuning you want from our team. Talk to us before you sign anything. We will quote on the call, not in the contract.

Front Desk

One AI agent stationed at your business. Trained on your hours, services, and the questions you answer ten times a day.

Fits: Solo operators, single-location shops, professional practices.

  • One agent, deployed on your website and SMS
  • Custom training on your services and FAQs
  • Voicemail to summary, with a same-day digest
  • Two scheduled refresh sessions each month
  • Backed by the Springfield support line for handoffs
Plan a Front Desk launch
Most chosen

Operations

A small team of agents that move work between them. The customer-facing agent answers, the inbox agent triages, the followup agent closes the loop.

Fits: Multi-staff businesses, restaurants, real estate teams, service contractors.

  • Three agents wired to a shared memory
  • Email triage and reply drafting in your voice
  • Calendar and CRM hooks (Google Workspace, HubSpot, Square)
  • Weekly tuning session with a Springfield AI engineer
  • Priority response on the support line during business hours
Build an Operations stack

Embedded

An on-staff arrangement. We run the agents, ship features against your roadmap, and stand up the integrations as the business needs them.

Fits: Growing teams, multi-location operators, regional businesses.

  • Unlimited agents under a shared memory and policy layer
  • Dedicated dev support hours every week
  • Custom workflows, internal tools, and reporting
  • Quarterly roadmap session with the Springfield team
  • Same-day pickup on the support line, weekend coverage available
Apply for Embedded

How a launch goes

01

Strategy call

Thirty minutes on the support line. We learn what you do and where the time goes. You leave with a written plan.

02

Training and deploy

We feed the agent your documents, your tone, and your tools. Soft launch on a single channel first, usually within ten business days.

03

Tune in production

Weekly review of every conversation the agent had. We sharpen it where it stumbled and expand it where it earned trust.

Your documents stay yours

We deploy on your storage and your accounts. Pull the plug and the agent comes with you.

Real time tuning

Every conversation gets reviewed. The agent that lives on your site this Friday is sharper than the one that launched on Monday.

Local accountability

The team building your agent works in Springfield. The phone line answers from Springfield. The receipts have a Western Mass address on them.

Ready to take a call?

Tell us what your team handles every week. We will sketch the agent on the call and follow up with a written plan within two business days.

Schedule the strategy call
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